CONSTRUCTION · SMALL AND MEDIUM BUSINESS

Managed IT, Governed SharePoint, and vCTO Advisory Built for a Growing Custom Homebuilder

How Nautilus Homes built a governed SharePoint intranet for 60+ subcontractors, deployed SentinelOne EDR with zero active threats, and adopted Microsoft Copilot — all under a single managed IT and vCTO engagement.

Nautilus Homes
Managed by Soaring Towers
Industry
Construction · Custom Homebuilding
Location
Sarasota, FL
Footprint
10–15 staff · 60+ subcontractor collaborators
Engagement
Managed IT · vCTO · Active since Apr 2025
Focus
Governed · Secure · AI-forward
Client Interview

Hear it from Ryan Perrone at Nautilus Homes

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Testimonial video coming soon
Ryan Perrone
Nautilus Homes

Coming soon...

Ryan Perrone · Nautilus Homes
Client
Nautilus Homes
About the client

A custom and luxury homebuilder in Sarasota — running on BIM, Procore, and a deep subcontractor network.

Nautilus Homes is a design-build custom homebuilder based in Sarasota, Florida, managing residential projects from land through certificate of occupancy. Led by President and Founder Ryan Perrone and COO Jorge Tablada, the ~10–15 person team includes project managers, superintendents, a BIM Manager, and marketing/accounting staff — all coordinating a network of 60+ specialty subcontractors across plumbing, painting, scaffolding, cabinetry, windows, surveying, and architecture.

As the company entered a clear growth phase — new hires, AI adoption, CRM and VoIP modernization — the IT environment needed to scale with it. Nautilus came to Soaring Towers in April 2025 for managed IT, a governed SharePoint architecture, and a vCTO partner that could advise on strategy as the business grew.

The challenge

A growing custom homebuilder running on improvised IT — unstructured SharePoint, no EDR, and an aging laptop quietly failing.

An unstructured Microsoft 365 tenant going back to 2017, no governed subcontractor collaboration model, no managed EDR on endpoints, and a reactive IT culture catching problems only when they hit — the same pattern we see across most growing builders before they engage a managed IT and vCTO partner.

  • No governed intranet for 60+ subcontractors
    SharePoint existed since 2017 but was unstructured — no security-group-based access model, no project-aligned folder structure, and an ad-hoc sharing pattern with dozens of subcontractor guests.
  • No managed EDR or awareness training
    No endpoint detection & response on the device fleet, no geofenced Conditional Access, and a team confused by routine email quarantine notices — exposed to phishing and credential attacks targeting builders.
  • Fragmented line-of-business apps
    Sage 100 hosted on Ace Cloud, Procore for project management, DataGrid for construction analytics — all running in parallel with no integration into the Microsoft 365 environment or each other.
  • Reactive IT — failing hardware caught by chance
    No managed helpdesk, no structured user lifecycle, no proactive hardware monitoring — the founder’s primary ThinkPad had a failing SSD and an expired warranty, only discovered during an unrelated onboarding review.
The solution

A managed Microsoft 365 foundation, an enterprise security stack, a governed SharePoint architecture, and a vCTO advising on what comes next.

Soaring Towers designed and is operating an end-to-end managed environment built for the way Nautilus Homes actually works — a small core team, a deep subcontractor network, and a growth roadmap pointing at CRM, VoIP, and AI. The four pillars below replaced the improvisation that was holding the builder back.

1
SentinelOne EDR + Microsoft 365 security hardening
SentinelOne deployed across all managed endpoints in full protect mode (zero active threats), paired with Microsoft Defender hardening, Conditional Access monitoring, and Huntress ITDR on Entra ID identities.
2
Microsoft 365 management & SharePoint governance
14 M365 Business Premium seats under managed licensing, plus a custom 16-group SharePoint security model governing access across the full project lifecycle — Potential Jobs, Current Jobs, Completed Jobs, HR, Marketing, Insurance, Legal — for staff and 60+ subcontractor collaborators.
3
vCTO & strategic IT advisory
An ongoing virtual-CTO engagement covering CRM-into-Procore advisory, VoIP modernization planning, M365 Copilot adoption, and AI integration strategy — positioning Soaring Towers as a fractional technology executive, not just a helpdesk.
4
Custom integrations & knowledge base
Sembly AI meeting transcription automated into SharePoint, DataGrid connected to Microsoft 365, a proactive hardware swap before a failing SSD took out the founder’s laptop, and a custom Hudu knowledge base with Loom video walkthroughs for the team.
Why managed IT matters

Today’s custom homebuilders need IT that can keep up with BIM, Procore, and 60 subcontractors.

A design-build homebuilder coordinating dozens of specialty subcontractors across the lifecycle of a custom home can’t run on unstructured SharePoint, no endpoint security, and improvised onboarding — not when the team is also adopting AI and rethinking CRM, VoIP, and accounting.

At Soaring Towers, we specialize in managed IT and vCTO advisory for growing builders — bringing the governance, security, and strategic guidance of a much larger company without the enterprise IT overhead.

Advanced cybersecurity
Microsoft 365 management
SharePoint governance
vCTO strategic advisory
Microsoft Copilot & AI adoption
Business continuity planning
Security awareness training
Strategic technology guidance
The technology stack we deployed

Four foundations of a modernized custom-homebuilder IT environment.

Every layer below was selected and configured specifically for the realities of a growing design-build homebuilder — a small core team, dozens of subcontractor collaborators, BIM and Procore in daily use, and an explicit AI adoption roadmap.

Productivity, AI & communications

Microsoft 365 Business Premium + Copilot + Sembly

14 Business Premium seats with Copilot adoption for two execs, Exchange Online Plan 2 archiving for leadership, and Sembly AI meeting transcription integrated into SharePoint — modern productivity for a small team with mid-market ambitions.

  • 14 M365 Business Premium seats
  • Microsoft 365 Copilot (2 seats)
  • Sembly AI → SharePoint pipeline
Security stack & identity protection

SentinelOne + Huntress ITDR + Defender hardening

SentinelOne EDR in full protect mode (zero active threats), Huntress monitoring Entra ID identities, and Microsoft Defender Firewall and Credential Guard policies hardened via ConnectWise RMM.

  • SentinelOne EDR (0 active threats)
  • Huntress ITDR on Entra ID
  • Defender Firewall + Credential Guard
SharePoint governance & LOB integration

16-group SharePoint security model + Procore-aware workflows

A custom 16-group SharePoint security architecture governing access across the full project lifecycle, plus integration touchpoints into Procore, Sage 100 (via Ace Cloud), and DataGrid — built for a 60+ subcontractor collaboration model.

  • 16 SharePoint security groups
  • Sage 100 via Ace Cloud + DataGrid
  • 60+ subcontractor guest governance
vCTO & managed helpdesk

ConnectWise RMM + Soaring Towers vCTO advisory

ConnectWise RMM monitoring endpoints, a managed helpdesk for day-to-day support, and an ongoing vCTO engagement guiding the next round of strategic moves — CRM-into-Procore, VoIP modernization, and AI roadmap.

  • ConnectWise RMM & managed helpdesk
  • vCTO advisory (CRM, VoIP, AI)
  • Custom Hudu knowledge base
Your partner in growth

Ready to put a vCTO behind your builder’s IT?

If your homebuilder or design-build firm is wrestling with unstructured SharePoint, fragmented LOB apps, no EDR, or no strategic IT roadmap — we can help.

Get practical guidance for evaluating your Microsoft 365, SharePoint governance, security stack, and AI adoption strategy. No commitment, no sales pressure.

The results

Measurable outcomes for Nautilus Homes.

A 16-group SharePoint security model deployed across the full project lifecycle. SentinelOne EDR live in full protect mode with zero active threats. A failing SSD found proactively before it took out the founder’s laptop. And a 98.5% lifetime ticket resolution rate across 13 months of growth.

98.5%
Lifetime ticket resolution rate
399 of 405 signals resolved
0threats
Active security threats on monitored endpoints
SentinelOne in full protect mode
16groups
SharePoint security groups deployed
Governing access for 60+ subcontractor collaborators
Measurable results

A growing builder running on governed, secure, AI-forward IT.

After partnering with Soaring Towers, Nautilus Homes has the IT footprint of a much larger firm — managed M365 with Copilot, a governed SharePoint architecture, enterprise endpoint and identity security, and a vCTO advising on what comes next — without enterprise IT overhead.

  • Governed SharePoint intranet deployed
    A custom 16-group security model replaced ad-hoc file sharing — controlling access for staff and 60+ subcontractor collaborators across Potential Jobs, Current Jobs, Completed Jobs, HR, Marketing, Insurance, and Legal.
  • Endpoint security baseline established
    SentinelOne EDR live in full protect mode across all monitored endpoints with zero active threats, plus Microsoft Defender hardening and Huntress ITDR on Entra ID identities.
  • vCTO partnership for strategic guidance
    An ongoing vCTO engagement covering CRM-into-Procore advisory, VoIP modernization planning, and an explicit AI adoption roadmap — positioning Soaring Towers as a fractional technology executive, not just a helpdesk.
  • AI-forward operations enabled
    Microsoft 365 Copilot deployed to two executives and Sembly AI meeting transcription being integrated into SharePoint — meaningfully ahead of typical industry peers in AI tooling adoption.
  • Proactive hardware discovery
    A failing SSD on the founder’s primary laptop was caught during an unrelated onboarding review — not when it crashed — allowing a planned hardware swap before any data loss.
A governed, secure, AI-forward IT environment — less time improvising infrastructure, more time building custom homes.

Coming soon...

RP
Ryan Perrone
President · Nautilus Homes
Free download · for custom homebuilders

The Builder’s IT, SharePoint & AI Readiness Checklist

Before making your next technology decision, evaluate whether your Microsoft 365, SharePoint, security, and AI roadmap can keep up with how a modern custom-build practice actually operates. Our free checklist surfaces:

  • SharePoint governance gaps
  • Subcontractor collaboration risks
  • Endpoint & identity security
  • LOB app integration gaps
  • AI & Copilot readiness
  • User lifecycle & hardware planning
Download the free checklist
What’s inside
  • 40+ IT & security checkpoints
  • SharePoint governance for builders
  • Subcontractor collaboration best practices
  • Endpoint & identity protection guidance
  • Procore & Sage integration considerations
  • Microsoft Copilot adoption roadmap
Ideal for custom homebuilders · Design-build firms · SMB leaders
Why growing builders choose us

A partner that combines managed IT with a real vCTO.

Growing builders need more than reactive support. Our business-first approach combines Microsoft 365 management, governed SharePoint, enterprise security, and a vCTO advising on what comes next — under one engagement.

SharePoint governance for builders
Project-aligned security groups, subcontractor guest governance, and folder structures that mirror the way a custom build actually moves through its lifecycle.
vCTO strategic advisory
A fractional technology executive on your team — guiding CRM selection, VoIP modernization, AI adoption, and integration roadmaps as the business grows.
Enterprise endpoint & identity security
SentinelOne EDR, Huntress ITDR on Entra ID, Microsoft Defender hardening — the kind of layered defense builders rarely have, sized for a small team.
Construction-stack expertise
Procore, Sage 100 via Ace Cloud, DataGrid, BIM — we know the LOB applications a custom homebuilder actually uses and how to integrate them with Microsoft 365.
AI adoption that fits the business
Microsoft 365 Copilot rollouts and AI workflow automation (e.g., Sembly meeting transcription → SharePoint) — bringing tools your peers haven’t touched yet.
Proactive lifecycle management
We catch failing hardware, expiring warranties, and onboarding gaps during routine work — before they become outages or new-hire frustrations.
Frequently asked questions

Answers for custom homebuilders and design-build leaders.

Don’t see your question? Reach out for a discovery call.

What does managed IT plus vCTO look like for a custom homebuilder?

It includes full Microsoft 365 user lifecycle, an enterprise security stack (SentinelOne EDR, Huntress ITDR, Defender hardening), a governed SharePoint architecture for staff and subcontractor collaboration, integration touchpoints into Procore/Sage/DataGrid, a managed helpdesk for day-to-day, and a vCTO partner advising on CRM, VoIP, and AI roadmap.

We design security groups around the way your projects actually move — Potential Jobs, Current Jobs, Completed Jobs, plus HR, Marketing, Insurance, Legal, Finance, and Operations. Each subcontractor or staff member gets group-based access, not folder-by-folder shares. New users get added through a documented runbook (Hudu SOP) and offboarding revokes everything in one workflow.

A fractional technology executive on your team — guiding decisions like CRM selection (and integration with Procore), VoIP modernization, AI adoption (Copilot rollout, AI workflow automation), and integration roadmap. The vCTO sits above the managed helpdesk and turns IT into a strategic asset, not just an operating cost.

Real Microsoft 365 and security expertise, familiarity with construction LOB software (Procore, Sage, DataGrid, BIM), willingness to govern SharePoint for subcontractor collaboration, AI adoption experience (Copilot, Sembly, M365 automation), and a strategic-advisor mindset that goes beyond the helpdesk — not just a break-fix vendor reselling Microsoft licenses.

Services and technologies

The stack we deployed for Nautilus Homes.

Microsoft 365 Business PremiumMicrosoft 365 CopilotExchange Online Plan 2 SharePoint GovernanceOneDrive for BusinessMicrosoft Entra ID Microsoft IntuneConditional AccessSentinelOne EDR Huntress ITDRMicrosoft Defender HardeningCIPP M365 Security ConnectWise RMMSembly AI IntegrationProcore-Aware Workflows Sage 100 via Ace CloudvCTO AdvisoryManaged Helpdesk