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RIA Support Tiers

Site
Management

$ 500 site/month
  • Required for ALL physical office location
  • Network Device Management
  • Endpoint Health Monitoring
  • Printer Ink Level/Status Monitoring
  • Firewall Monitoring
  • Wi-Fi Management
  • Firewall/Router Management
  • Internet Quality Monitoring
  • Topology Mapping
  • All Network Device Inventory
  • Configuration Backup
  • Device Up/Down Monitoring and Alerting

Soaring
Mobile

$ 32 user/month
  • 1 Phone/Tablet Device Protected per Employee ($15 per Additional Device)
  • Endpoint Health Monitoring
  • Device Security Monitoring
  • Staff Email Phishing Training
  • Dark Web Monitoring
  • Employee Technology Training
  • Technology Management Portal
  • Spam Filter Management
  • 24/7 Automated Account Protection
  • 1YR Email Backup
  • 1YR M365 Backup
  • DKIM & DMARC Management
  • Security, User, and Shared File Management

Soaring
Basics

An IT department on call that secures your devices
$ 98 user/month
  • 1 Computer Protected per Employee ($15 per Additional Device)
  • Endpoint Health Monitoring (No Issue Remediation)
  • Anti-Malware & Ransomware Security Suite
  • 24/7 Security Operations Center (SOC)
  • Monthly Device Status Reports
  • Staff Email Phishing Training
  • Dark Web Monitoring
  • Employee Technology Training
  • Technology Management Portal
  • Reduced IT Support Costs
  • Business Technology Policy
  • CTO Strategic Technology Planning/Review Session (Up to 1/yr.)
  • Spam Filter Management
  • 24/7 Automated Account Protection
  • 1YR Email Backup
  • 1YR M365 Data Backup
  • DKIM & DMARC Management
  • Security, User, and Shared File Management

Soaring Essentials

An IT department and an IT leader to strategize with
$ 164 user/month
  • Includes everything from Soaring Basics plus
  • Software Vendor Support (One contact for all IT support)
  • CTO Strategic Technology Planning/Review Session (Up to 4/yr.)
  • Unlimited Chat/Email/Phone Support (with 30 Min Response Times)*
  • Security Information and Event Management (Managed by a 24/7 Team)**
  • Custom Employee Onboarding / Offboarding Process
  • Custom Device Setup Process
Popular

Soaring Professional

A senior-level IT leader (CTO/CISO) and their entire team
$ 190 user/month
  • Includes everything from Soaring Essentials plus:
  • Unlimited Microsoft 365 User Data Backup
  • Redundant Email Connections
  • Cyber Insurance Policy Compliance
  • CIS Level 1 Compliance
  • Quarterly Compliance Meeting
  • Internal Vulnerability Scans
  • External Vulnerability Scans
  • PCI/HIPPA/GDPR Compliance

Addons

Unlimited Microsoft 365 User Data Backup
HAAS
Microsoft 365 Migrations
IT Policy & Cyber Security Policy
  • Discounts are available if you are an exsiting managed IT Soaring Towers client
Quarterly Phishing & Employee Cyber-Security Training
  • Discounts are available if you are an exsiting managed IT Soaring Towers client
  • Dark Web Password Breach Monitoring
Server Backup
  • Discounts are available if you are an exsiting managed IT Soaring Towers client
Website Design & Managment
  • 10HR of Website Updates per month including new site buildouts
  • 6 Month Minimum
Application Hosting
  • $500 Setup Fee
  • 2 User Minimum

Hardware Subscriptions

Soaring Basic
  • A proven workhorse laptop from a previous product cycle equipped with a previous-generation processor, ideal for web browsing and basic productivity tasks.
Soaring Premium
  • A sleek, latest-model ultraportable featuring the latest processor and high-performance components, perfect for demanding workloads and applications.