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RIA Support Tiers

Site
Management

$ 500 site/month
  • Required for ALL physical office location
  • Network Device Management
  • Endpoint Health Monitoring
  • Printer Ink Level/Status Monitoring
  • Firewall Monitoring
  • Wi-Fi Management
  • Firewall/Router Management
  • Internet Quality Monitoring
  • Topology Mapping
  • All Network Device Inventory
  • Configuration Backup
  • Device Up/Down Monitoring and Alerting

Field
Employee

$ 32 user/month
  • 1 Phone/Tablet Device Protected per Employee ($15 per Additional Device)
  • Endpoint Health Monitoring
  • Device Security Monitoring
  • Staff Email Phishing Training
  • Dark Web Monitoring
  • Employee Technology Training
  • Technology Management Portal
  • Spam Filter Management
  • 24/7 Automated Account Protection
  • 1YR Email Backup
  • 1YR M365 Backup
  • DKIM & DMARC Management
  • Security, User, and Shared File Management

Soaring
Basics

An IT department on call that secures your devices
$ 98 user/month
  • 1 Computer Protected per Employee ($15 per Additional Device)
  • Endpoint Health Monitoring (No Issue Remediation)
  • Anti-Malware & Ransomware Security Suite
  • 24/7 Security Operations Center (SOC)
  • Monthly Device Status Reports
  • Staff Email Phishing Training
  • Dark Web Monitoring
  • Employee Technology Training
  • Technology Management Portal
  • Reduced IT Support Costs
  • Business Technology Policy
  • CTO Strategic Technology Planning/Review Session (Up to 1/yr.)
  • Spam Filter Management
  • 24/7 Automated Account Protection
  • 1YR Email Backup
  • 1YR M365 Data Backup
  • DKIM & DMARC Management
  • Security, User, and Shared File Management

Soaring Essentials

An IT department and an IT leader to strategize with
$ 164 user/month
  • Includes everything from Soaring Basics plus
  • Software Vendor Support (One contact for all IT support)
  • CTO Strategic Technology Planning/Review Session (Up to 4/yr.)
  • Unlimited Chat/Email/Phone Support (with 30 Min Response Times)*
  • Security Information and Event Management (Managed by a 24/7 Team)**
  • Discounted Project, On-site, and After Hours Support
  • Custom Employee Onboarding / Offboarding Process
  • Custom Device Setup Process
Popular

Soaring Professional

A senior-level IT leader (CTO/CISO) and their entire team
$ 190 user/month
  • Includes everything from Soaring Essentials plus:
  • Unlimited Microsoft 365 User Data Backup
  • Redundant Email Connections
  • Cyber Insurance Policy Compliance
  • CIS Level 1 Compliance
  • Quarterly Compliance Meeting
  • Internal Vulnerability Scans
  • External Vulnerability Scans
  • PCI/HIPPA/GDPR Compliance

* Support of common business applications, other software will need to be coordinated with the software vendor, leading to slower response times.

** A SIEM is required for most businesses adhering to a compliance framework such as CIS, NIST, FINRA, DOD, etc.

Addons

Unlimited Microsoft 365 User Data Backup

$5/user/month

HAAS

$60/user/month

Microsoft 365 Migrations

$150 per mailbox/$200 per mailbox with OneDrive/Sharepoint Setup

IT Policy & Cyber Security Policy

$1500

Quarterly Phishing & Employee Cyber-Security Training

$6/user/month

Server Backup

$100/mo. per 1TB

Website Design & Managment

$350 per mailbox/mo.

Application Hosting

$150user /mo.

Hardware Subscriptions

Soaring Basic

$12/month

Soaring Premium

$39/month